Frequently asked questions

Measure your dog from nose to tail while they are lying down and add four inches. If they are between two sizes, size up.

Our covers are cut for our own inserts, but they also fit most standard rectangular beds within one inch of the same dimensions.

Every fabric and fill we use is tested by an independent laboratory against a published list of restricted substances, and the certificate is renewed every year.

Our organic cotton shells carry a GOTS certificate that covers the fibre, the spinning, the weaving and the dyeing.

Zip it off, wash cold on a normal cycle with a mild detergent, then tumble dry low. Skip the fabric softener so the cotton keeps breathing.

The insert is meant to stay dry. Spot clean it, air it out in the sun, and top up the fill when it starts to flatten.

Open the interior zip, add fill a handful at a time and shake it flat. Most beds take about two pounds a year.

Fasten the interior ties at each corner before you zip the cover shut.

In stock items leave the warehouse within one working day and arrive in two to five days.

Yes, to most countries. Duties are calculated at checkout so there is nothing to pay on delivery.

Try it for 100 nights. If it is not right, send it back for a full refund or swap it for a different size.

Reply to your order confirmation email and we will send a prepaid label.

Cats have claimed every bed we make, so yes, in the smaller sizes.

Send us the measurements and we will quote a made to measure cover.